Privacy Policy

Last Updated: November 19, 2025

At Gourmetpix, we take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

Responsible for Data Protection

The responsible body for data processing on this website is:

Klarbyte LLC
Sharjah Media City, Sharjah, UAE
License Number 2537322.01

Type and purpose of data processing

Type of data collected

  • Inventory data (e.g., personal master data, names or addresses).
  • Contact details (e.g., e-mail, telephone numbers).
  • Content data (e.g., text entries, photographs, image names and types).
  • Usage data (e.g. internal websites visited, interest in content, access times).
  • Meta / communication data (e.g., device information, IP addresses).

Purpose of the data collected

  • Order processing / order fulfillment
  • Provision of the online offer, its functions and content.
  • Answering contact requests and communicating with users.

Security and Fraud Prevention

To protect your account from unauthorized access, we collect and store:

  • IP address at account registration and during login
  • Approximate geographic location (country and city) derived from your IP address
  • Timestamps of login activity

This information is used to detect unusual login patterns and protect your account from unauthorized access. Location data is only updated when you log in from a different country.

Legal basis: Article 6(1)(f) GDPR (legitimate interest in security and fraud prevention).

Image Processing

When you upload food images, they are processed by third-party AI services to generate enhanced photographs. Your images are transmitted securely to these services for processing.

Processed images are stored securely in cloud storage and are only accessible to your account. We do not share your images with other users or use them for purposes other than providing our service to you.

Legal basis: Article 6(1)(b) GDPR (necessary for contract performance).

Payment Processing

We use third-party payment processors to handle transactions. Your payment information (credit card details) is transmitted directly to the payment processor and is never stored on our servers. Payment processors operate under their own privacy policies and security standards (PCI-DSS compliance).

We only receive confirmation of successful transactions and store transaction metadata (amount, date, transaction ID) for billing records and customer support purposes.

Legal basis: Article 6(1)(b) GDPR (necessary for contract performance).

In general, our website can be used without providing personal data. Insofar as personal data (e.g. name, address or email address) is collected on our website, this is always done on a voluntary basis as far as possible. These data will not be passed on to third parties without your express consent.

We would like to point out that data transmission over the Internet (e.g. when communicating by email) can have security gaps. A complete protection of the data against access by third parties is not possible.

Terms used

"Personal data" is all information that relates to an identified or identifiable natural person (hereinafter "data subject"); A natural person is regarded as identifiable who can be identified directly or indirectly, in particular by means of assignment to an identifier such as a name, an identification number, location data, an online identifier (e.g. cookie) or one or more special features, which express the physical, physiological, genetic, psychological, economic, cultural or social identity of this natural person.

"User" visitors and users of the online offer

"Processing" is any process carried out with or without the aid of automated processes or any such series of processes in connection with personal data. The term is broad and includes practically every handling of data.

"Pseudonymisation" is the processing of personal data in such a way that the personal data can no longer be assigned to a specific data subject without the use of additional information, provided that this additional information is stored separately and is subject to technical and organizational measures that ensure that the personal data cannot be assigned to an identified or identifiable natural person.

"Profiling" means any type of automated processing of personal data that consists of using this personal data to evaluate certain personal aspects natural person.

"Responsible" is the natural or legal person, authority, institution or other body that alone or jointly with others decides on the purposes and means of processing personal data.

"Processor" means a natural or legal person, authority, institution or other body that processes personal data on behalf of the person responsible.

Legal basis

In accordance with Art. 13 GDPR, we will inform you of the legal basis for our data processing. For users from the scope of the General Data Protection Regulation (GDPR), i.e. of the EU and the EEC, unless the legal basis is mentioned in the data protection declaration, the following applies:

The legal basis for obtaining consent is Art. 6 Para. 1 lit. a and Art. 7 GDPR;

The legal basis for processing in order to fulfill our services and carry out contractual measures as well as answering inquiries is Art. 6 Para. 1 lit. b GDPR;

The legal basis for processing in order to fulfill our legal obligations is Art. 6 Para. 1 lit. c GDPR;

In the event that vital interests of the data subject or another natural person require the processing of personal data, Article 6 Paragraph 1 lit. d GDPR as the legal basis.

The legal basis for the processing required to perform a task that is in the public interest or is carried out in the exercise of official authority that has been assigned to the person responsible is Article 6 Paragraph 1 lit. e GDPR.

The legal basis for processing in order to safeguard our legitimate interests is Article 6 Paragraph 1 lit. f GDPR.

The processing of data for purposes other than those for which they were collected is determined in accordance with the requirements of Art 6 Para. 4 GDPR.

The processing of special categories of data (in accordance with Art. 9 Para. 1 GDPR) is based on the requirements of Art. 9 Para. 2 GDPR.

Safety measures

In accordance with the legal requirements, taking into account the state of suitable technical and organizational measures Measures to ensure a level of protection appropriate to the risk.

The measures include, in particular, securing the confidentiality, integrity and availability of data by controlling physical access to the data, as well as the access, input, forwarding, ensuring availability and their separation. In addition, we have set up procedures that ensure the exercise of data subject rights, deletion of data and reaction to data threats. Furthermore, we already consider the protection of personal data during the development or selection of hardware, software and procedures, in accordance with the principle of data protection through technology design and data protection friendly default settings.

Cooperation with contract processors, jointly responsible persons and third parties: If we disclose data to other persons and companies (contract processors, jointly responsible persons or third parties) in the course of our processing, transmit them to them or otherwise grant them access to the data, this is only done on the basis of legal permission (e.g. if the data is transmitted to third parties, such as payment service providers to fulfill the contract), users have consented, a legal obligation provides for this or based on our legitimate interests (e.g. when using agents, web hosts, etc.).

If we disclose, transmit or otherwise grant access to data to other companies in our group of companies, this is done in particular for administrative purposes as a legitimate interest and, furthermore, on a legal basis.

User rights

General user rights

You have the right to request confirmation as to whether the data in question is being processed and to request information about this data as well as further information and a copy of the data in accordance with the legal requirements.

You have the right to request that the data relating to you that you have provided to us be received in accordance with the legal requirements and to request that it be transmitted to other responsible parties.

You also have the right to lodge a complaint with the competent supervisory authority in accordance with the legal requirements.

Revocation of your consent to data processing

You can revoke your already given consent at any time. An informal e-mail notification is sufficient for the revocation. The legality of the data processing carried out before the revocation remains unaffected by the Revocation.

Right to deletion, information and correction

Within the framework of the applicable legal provisions, you have the right to information about your personal data collected by us, their origin and recipient of the data at any time. You also have the right to correct or delete this data at any time. To do this, use the email address given under Contact / Above.

Cookies

Definition

"Cookies" are small files that are stored on the users' computers. Various information can be stored within the cookies. A cookie is primarily used to store information about a user (or the device on which the cookie is stored) during or after their visit to an online offer.

Temporary cookies, or "session cookies" or "transient cookies", are cookies that are deleted after a user leaves an online offer and closes his browser. In such a cookie, e.g. the contents of a shopping cart in an online shop or a login status can be saved.

Cookies are referred to as "permanent" or "persistent" and remain stored even after the browser is closed. E.g. the login status can be saved if the user visits it after several days.

The interests of users can also be stored in such a cookie, which are used for range measurement or marketing purposes. "Third-party cookies" are cookies that are offered by providers other than the person responsible for operating the online offer (otherwise, if they are only their cookies, they are referred to as "first-party cookies").

We can use temporary and permanent cookies and clarify this in the context of our data protection declaration. If we ask the user for consent to the use of cookies (e.g. as part of a cookie consent), the legal basis for this processing is Art. 6 Para. 1 lit. a. GDPR.

If users do not want cookies to be stored on their computer, they are asked to deactivate the corresponding option in the system settings of their browser. Saved cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this online offer.

Deletion of data

The data processed by us will be deleted or restricted in their processing in according to the legal requirements. Unless expressly stated in this data protection declaration, the data stored by us will be deleted as soon as they are no longer required for their intended purpose and the deletion does not conflict with any statutory retention requirements.

If the data are not deleted because they are required for other legally permissible purposes, their processing will be restricted. I.e. the data will be blocked and not processed for other purposes. This applies e.g. for data that must be kept for commercial or tax reasons.

Hosting and Infrastructure

Hosting Services

We use professional third-party hosting and cloud infrastructure providers to deliver our service. These providers supply:

  • Web hosting and content delivery networks (CDN)
  • Secure cloud storage for images and user data
  • Database services for account information and metadata
  • Authentication and user management services
  • Email delivery for transactional messages (password resets, notifications)
  • Security and DDoS protection services

All infrastructure providers are located in regions with adequate data protection standards and operate under data processing agreements that comply with GDPR requirements.

Server Log Files

Our hosting provider automatically collects and saves information in server log files, which your browser automatically transmits:

  • Browser type and browser version
  • Operating system used
  • Referrer URL (previous page visited)
  • IP address of the accessing computer
  • Time of the server request

This data is collected for technical operation and security purposes. It cannot be assigned to specific persons and is not merged with other data sources. We reserve the right to check this data retrospectively if we become aware of specific indications of illegal use.

Third party providers

Google Analytics

We use Google Analytics to analyze website usage and improve our service. Google Analytics collects information such as:

  • Pages visited and time spent on each page
  • Browser type, device type, and operating system
  • Geographic location (country/city level)
  • IP address (anonymized to protect your privacy)
  • Referral source (how you arrived at our website)

We have enabled IP anonymization, which means your full IP address is never stored. Google Analytics uses cookies to collect this data.

We only activate Google Analytics after you have given your consent through our cookie consent banner. You can withdraw your consent at any time by declining cookies in the banner or by clearing your browser cookies.

You can also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, or by blocking cookies in your browser settings.

Legal basis: Article 6(1)(a) GDPR (consent for analytics cookies).

Social Media

We maintain social media pages to communicate with customers and share updates about our service. When you visit our social media pages, your interactions are subject to the privacy policies of those platforms:

  • Facebook (Meta Platforms Ireland Limited)
  • Instagram (Meta Platforms Ireland Limited)
  • LinkedIn (LinkedIn Ireland Unlimited Company)

We do not use social media tracking pixels or integrate social login features on our website.