Terms and Conditions

Last Updated: November 19, 2025

These Terms and Conditions ("Terms") govern your access to and use of GourmetPix ("Service"), operated by Klarbyte LLC ("we", "us", "our"). By accessing or using our Service, you agree to be bound by these Terms.

1. Service Provider

Klarbyte LLC
Sharjah Media City, Sharjah, UAE
License Number 2537322.01
Email: support@gourmetpix.com

2. Service Description

GourmetPix is an AI-powered digital photo editing service designed for food photography. The Service allows you to:

  • Upload food images for AI-enhanced editing
  • Apply various styling options and enhancements
  • Download edited images in high resolution
  • Upscale images to 4K resolution

No Guarantee of Results: Our Service uses artificial intelligence technology that produces varying results. We do not guarantee specific outcomes, quality levels, or that results will meet your expectations. AI-generated content may contain errors or imperfections.

3. Account Registration

To use our Service, you must:

  • Create an account by providing accurate information
  • Be at least 18 years old or have parental consent
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access

You are responsible for all activities that occur under your account.

4. Credit System

4.1 How Credits Work

Our Service operates on a credit-based system:

  • Each image edit consumes one or more credits depending on the operation
  • Credits are deducted immediately when an image processing operation completes successfully
  • Failed operations do not consume credits
  • Credits are non-transferable between accounts

4.2 Purchasing Credits

Credits can be purchased through our website in various packages. All prices are displayed in the currency selected at checkout and include applicable taxes where required.

4.3 Credit Expiration

Credits do not expire unless explicitly stated at the time of purchase. We reserve the right to introduce expiration policies for future credit packages with reasonable notice.

4.4 Free Credits

We may offer free credits as promotional offers or trial periods. Free credits are subject to additional restrictions and may expire sooner than purchased credits.

5. Payment and Billing

5.1 Payment Methods

We accept payment via credit card, debit card, and other payment methods as displayed at checkout. All payments are processed securely through third-party payment processors.

5.2 Payment Processing

Your payment information is transmitted directly to our payment processor and is not stored on our servers. You agree to pay all charges incurred under your account at the prices in effect when such charges are incurred.

5.3 Taxes

You are responsible for any applicable taxes. Prices displayed may or may not include taxes depending on your location.

6. Refund Policy

6.1 Unused Credits

You may request a refund for unused credits within 14 days of purchase, provided you have not used any credits from the purchased package. Refund requests must be submitted via email to support@gourmetpix.com.

6.2 Used Credits

Once you have used any credits from a purchased package, the entire package becomes non-refundable. This is because we incur costs for AI processing services immediately upon use.

6.3 Technical Issues

If a technical issue prevents you from using the Service and we cannot resolve it within a reasonable timeframe, we may, at our discretion, provide a refund or additional credits.

6.4 Right of Withdrawal (EU Customers)

If you are a consumer based in the European Union, you have the right to withdraw from the purchase within 14 days without giving any reason. However, this right expires if the Service has been fully performed and you have expressly consented to performance beginning before the end of the withdrawal period. By using any credits, you provide this express consent.

7. Intellectual Property Rights

7.1 Your Content

You retain all ownership rights to the original images you upload ("Your Content"). By uploading images, you grant us a limited, non-exclusive license to process, store, and display Your Content solely for the purpose of providing the Service.

7.2 Edited Images

You own the edited images generated by our Service ("Edited Images"). We grant you full, perpetual, worldwide, royalty-free rights to use, reproduce, modify, and commercially exploit the Edited Images for any lawful purpose, subject to the restrictions in section 7.3.

7.3 Commercial Use Rights and Restrictions

You may use Edited Images for commercial purposes related to your business, including but not limited to:

  • Restaurant menus and marketing materials
  • Food delivery platform listings
  • Social media advertising
  • Print and digital publications
  • Product packaging
  • Client work (if you're an agency or photographer)

You may NOT:

  • Resell Edited Images as standalone digital assets or stock photos
  • Upload them to stock photo platforms (Shutterstock, Getty Images, Adobe Stock, etc.)
  • Include them in template packs or design bundles for resale
  • Use them to create competing AI photo editing services
  • Claim that you created the AI technology or algorithms

No additional licensing fees are required for permitted commercial uses.

7.4 Our Platform

The Service, including its software, algorithms, design, and branding, is owned by us and protected by intellectual property laws. You may not copy, modify, distribute, or reverse engineer any part of the Service.

8. Acceptable Use Policy

You agree not to:

  • Upload images containing illegal, harmful, threatening, abusive, or otherwise objectionable content
  • Upload images that infringe on third-party intellectual property rights
  • Use the Service for any unlawful purpose
  • Attempt to circumvent security measures or access restrictions
  • Use automated systems or bots to access the Service without authorization
  • Reverse engineer, decompile, or attempt to extract the source code of our AI models
  • Resell or redistribute our Service without written permission
  • Upload images that are not food-related (while we optimize for food, similar content is acceptable)

We reserve the right to remove any content and suspend or terminate accounts that violate this policy.

9. Service Availability

9.1 Uptime

We strive to maintain high service availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or technical issues.

9.2 Maintenance

We may perform scheduled or emergency maintenance that temporarily interrupts the Service. Where possible, we will provide advance notice of scheduled maintenance.

9.3 Modifications

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time. We will provide reasonable notice of significant changes that materially affect your use.

10. Data and Privacy

10.1 Service Positioning

Important: GourmetPix is a photo editing service, not a permanent storage or backup solution. You are responsible for downloading and storing your edited images.

10.2 Image Storage and Retention

Retention policies vary by account type:

Paying Customers

If you have purchased credits:

  • We make reasonable efforts to retain your images while your account is active
  • We reserve the right to implement retention policies and may delete images to manage storage capacity
  • You will receive advance notice of any policy changes affecting retention periods

Free/Trial Users

If you have only used free credits and never purchased:

  • Images may be deleted at any time without notice
  • Accounts inactive for 30 days may have all images deleted
  • We make no guarantees about storage duration for free accounts
  • Free credits and storage are provided as a trial courtesy only

All Users

  • Download all images immediately after processing
  • You are solely responsible for backing up images you wish to keep
  • Deleted images cannot be recovered
  • Account deletion results in permanent image deletion within 30 days
  • We may send courtesy email reminders before deletion, but are not obligated to do so

10.3 Privacy Policy

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

11. Account Termination

11.1 By You

You may delete your account at any time through your account settings. Upon deletion, you will lose access to unused credits without refund, unless required by applicable consumer protection laws.

11.2 By Us

We may suspend or terminate your account if you:

  • Violate these Terms
  • Engage in fraudulent or illegal activity
  • Abuse the Service or harm other users
  • Fail to pay amounts owed

We will provide notice before termination where reasonably possible. Upon termination for cause, you forfeit any unused credits without refund.

12. Disclaimers and Warranties

12.1 No Warranty

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

12.2 AI Technology Limitations

We do not warrant that:

  • AI-generated results will be accurate, complete, or error-free
  • The Service will meet your specific requirements
  • The Service will be uninterrupted or timely
  • Edited images will be suitable for any particular commercial use

You are solely responsible for reviewing AI-generated output before use.

12.3 Third-Party Services

We use third-party services (AI providers, payment processors, cloud storage) and are not responsible for their actions, omissions, or service interruptions.

13. Limitation of Liability

13.1 Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

13.2 Excluded Damages

WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits, revenue, or business opportunities
  • Loss of data or content
  • Business interruption
  • Reputational harm
  • Cost of substitute services

This applies even if we have been advised of the possibility of such damages.

13.3 AI Output Liability

We are not liable for any consequences resulting from your use of AI-generated images, including commercial failures, customer complaints, or legal disputes arising from Edited Images.

13.4 Consumer Rights

Nothing in these Terms limits or excludes our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

14. Indemnification

You agree to indemnify, defend, and hold harmless Klarbyte LLC, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights, including intellectual property rights
  • Content you upload to the Service
  • Your use of Edited Images in a manner that violates applicable laws

15. Governing Law and Disputes

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to conflict of law principles.

15.2 Consumer Protection

If you are a consumer resident in the European Union or other jurisdiction with mandatory consumer protection laws, you may also have rights under those laws that cannot be waived by these Terms.

15.3 Dispute Resolution

For any disputes arising from these Terms or the Service, we encourage you to first contact us at support@gourmetpix.com to seek an informal resolution. If a dispute cannot be resolved informally, you agree to submit to the exclusive jurisdiction of the courts of Sharjah, UAE.

16. Changes to Terms

We may update these Terms from time to time. When we make material changes, we will:

  • Update the "Last Updated" date at the top of this page
  • Notify you via email or through the Service
  • Provide at least 30 days' notice before changes take effect

Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Service and may request a refund of unused credits (subject to our refund policy).

17. General Provisions

17.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service.

17.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

17.3 Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

17.4 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms without restriction.

17.5 Language

These Terms are provided in English. Any translations are provided for convenience only. In case of conflict, the English version prevails.

18. Contact Information

If you have questions about these Terms, please contact us:

Email: support@gourmetpix.com
Address: Klarbyte LLC, Sharjah Media City, Sharjah, UAE

Note: These Terms and Conditions are designed to comply with international best practices and consumer protection laws. However, they are not a substitute for legal advice. We recommend consulting with a qualified attorney to ensure compliance with all applicable laws in your jurisdiction.